Course Description

Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the concepts and practice the approach through in-class exercises and examples.

Who should attend (Suitability and application)

This course is designed for all levels of an organization.

Training Content

• Principles of Social Leadership: Influence, Feedback, Challenging Situations and Conflict Resolution.

• Overcoming resistance to change: Goldratt’s Mermaid Technique.

• ADKAR: Awareness, Desire, Knowledge, Ability and Reinforcement

• The I in Team: Common misperceptions about teamwork; critical ingredients missing from many of today's teams, businesses, and organizations

• Change Management applied to Lean Six Sigma Improvement Projects

Course delivery details

The course is designed as a one day offering.

Costs

Please inquire.

Includes course material in PDF format, and certificate.

Certification (Degree and Diploma)

Yes – Certificate of participation.