Course description

A series of interactive games and educational simulations will be delivered during the course to drive various learnings associated with Operational Improvement. These learnings can be applied to specific improvements of a process, as well as general improvement of business practices. Everyone will have a chance to participate with each game, either directly or indirectly. A brief introduction to the theory will be offered prior to each game, and analysis / debrief after each game.

• Variation (Dice) Game

o Impact of variation on the overall performance and generating an improvement roadmap.

o Understanding bottlenecks.

o Expected vs Actual Performance linked to decision making.

• Lean Zone Production Methodology (Lego) Game

o Impact of supplier problems, labor skills, deadlines, quality control and other real-life situations incorporated into each round/phase of the simulation.

o Visual, hands-on demonstration of how changes can improve productivity.

o Helps break down employees' natural resistance to change, making it a practical and entertaining way to introduce new concepts, open constructive dialogue and demonstrate the positive aspects of well-planned directed change.

• Measurement System Analysis (Caliper) Exercise

o Impact of operator / analyst and instrument on the overall quality of a measurement system.

o Gage study of a measurement system.

o Understanding the difference between accuracy and precision, and how good is acceptable.

• Design of Experiment (Effervescent Fizzy Tablets and Catapult) Exercise

o Obtain maximum information with minimum number of trials.

o Impact of factors and interactions on identifying optimum conditions (for dissolution) or predicting performance (in hitting a target).

o Identify which inputs cause a significant effect on the output (main effects), as well as potential interactions and an overall (predictive) transfer function.

Cost

Please inquire.