Course Description

The course will provide an approach to achieving measurable results, best practices and strategies to give you an edge at the virtual negotiation table. It will also serve to provide a refresh on negotiation essentials.

This is not a “pure” negotiation course but rather how to move and enhance your skills into the virtual world. This is designed for those selling rather than buying, with a focus on those who are typically more comfortable negotiating in person rather than on-line.

Who should attend (Suitability and application)

The course is geared towards sales representatives and those involved at various stages of the negotiation process.

Training Content

Basic Concepts for Leaders

• Basics of Negotiation

• Effective Communication

• Conducting Quality Video Meetings

Transition from Real to Virtual world

• Building Engagement Virtually

• The Art of Anchoring / Dealing with Tough Customers

• Task Assignments

• Change Management

Application

• Round Table Discussion and Review

• Wrap-Up and Checklist

• Final “Pub Style” Quiz

• Various practice / simulations throughout the session

At the end of each day: Group and Individual Coaching.

Course delivery details

This is a 1-2 day course aimed to help the participant better understand how to be successful in negotiating in the virtual on-line world. The participant will learn basic negotiation techniques, and how to transfer those skills in a virtual world.

Participants will receive a certificate.

Costs

Please inquire.

Includes course material in PDF format, and certificate.

Certification (Degree and Diploma)

Virtual On-Line Negotiation.